Privacy policy

Privacy policy

At L’EXIQUÈE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit www.lexiquee.com, interact with our services, or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

When you place an order, sign up, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely through third-party gateways)

1.2 Automatic Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type & device information

  • Pages visited

  • Time spent on the site

  • Cookies & tracking data

1.3 Order Information

We collect details related to:

  • Products purchased

  • Transaction history

  • Delivery preferences

2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Provide customer support

  • Improve website performance and user experience

  • Send order updates, promotional offers, or brand announcements

  • Enhance marketing and advertising campaigns

  • Detect and prevent fraudulent or illegal activities

We never sell or misuse your data.

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve browsing experience

  • Remember user preferences

  • Personalize recommendations

  • Track performance & analytics

  • Support marketing/retargeting (Google, Meta, etc.)

You can disable cookies in your browser settings, but doing so may affect certain features.

4. Sharing Your Information

We share your data only with trusted service providers, including:

  • Payment gateways (e.g., Razorpay, Paytm)

  • Courier & logistics partners

  • Marketing platforms (Meta, Google, SMS, email services)

  • Analytics tools

These third parties receive only the information required to perform their tasks and must protect your data.

We do NOT sell your data to unrelated third parties.

5. Data Protection & Security

We use strict security measures, including:

  • Encrypted payment processing

  • Secure servers & firewalls

  • Limited-access data storage

  • Regular security audits

While we take strong precautions, no online platform is completely risk-free. Users should also take care when sharing information online.

6. Your Rights

You have the right to:

  • Access your personal information

  • Update or correct your details

  • Request deletion of your data (unless required for legal or transactional reasons)

  • Opt out of marketing emails or SMS

  • Disable cookies

To request any of the above, contact us at: contact@lexiquee.com

7. Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment

  • Delivery and customer service

  • Legal, tax, and accounting requirements

  • Fraud prevention

Once no longer needed, your data is securely deleted.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.
Please review their policies separately.

9. Children’s Privacy

Our website and products are not intended for children under the age of 13.
We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this privacy policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
Continuing to use our website means you accept the updated policy.

11. Contact Us

For questions, concerns, or data-related requests, please contact:

📧 contact@lexiquee.com
📞 +91 84600 05813
📍 L’EXIQUÈE / JDMG Alliance, Surat, Gujarat, India